Workshop Management Software That Runs the Admin For You
Servicelane is the AI workshop management platform Australian mechanics use to handle bookings, calls, reminders, job cards, and invoicing — without losing hours to admin.
Most workshop management software was designed in the 2000s — clunky desktop tools that need a dedicated admin to run them. Servicelane is different. It's built for the way Australian mechanics actually work: phones ringing in the bay, customers walking in for a quick check, jobs that change halfway through the day. Our AI receptionist Erica handles the calls, automated reminders bring customers back, and online booking fills the diary — so your team can stay on the tools.
Everything an Australian workshop needs in one place
Servicelane bundles every workshop tool into a single login — no more juggling a separate booking app, accounting program, SMS reminder service, and Google Business Profile.
24/7 online booking wizard with vehicle, rego and service capture
AI voice receptionist (Erica) — answers every call, books jobs, takes messages
Automated service reminders by SMS and email
Digital job cards with photos, parts, labour and customer sign-off
GST-compliant invoicing with Xero & MYOB sync
Google Business Profile growth engine
Why mechanics switch to Servicelane
Workshops moving from legacy tools like Workshopmate, Mechanic Desk, or pen and paper consistently report the same three wins: more bookings (because the AI catches calls they used to miss), faster invoicing (because everything flows from booking → job card → invoice), and better Google ranking (because reviews, posts and updates happen automatically).
Built for Australian rules and workflows
Rego, VIN, log book service intervals, roadworthy certificates, GST, ABN — Servicelane speaks Australian out of the box. No US-style 'invoice numbers' that don't match ATO requirements, no awkward postcode formats.
Frequently asked questions
What is workshop management software?
Workshop management software is a single platform that runs the operational and admin side of an automotive workshop — booking customers in, building job cards, tracking parts and labour, sending invoices, and following up for reviews. Servicelane is workshop management software with an AI layer on top, so the calls, reminders and follow-ups happen automatically.
What's the best workshop management software in Australia?
There are a handful of credible options including Workshopmate, Mechanic Desk and Servicelane. Servicelane is the only one with a built-in AI voice receptionist (Erica) that answers every call 24/7, plus automated Google Business Profile growth — so it's both a workshop management tool and a customer-acquisition engine.
Is Servicelane built for Australian workshops?
Yes — Servicelane is Australian-built, GST-aware, and tuned for Australian shop workflows including rego capture, roadworthy/safety certificate jobs, log book servicing, and integration with the Google Business Profile of your physical workshop.
How much does Servicelane cost?
Servicelane starts free for solo operators and scales with your shop. The full Workshop plan is $149/month and includes unlimited bookings, the AI receptionist Erica, service reminders, job cards, invoicing, and Google Business Profile growth. No setup fees, no per-job charges, cancel anytime.
How long does setup take?
Most workshops are running in under 15 minutes. You enter your business details, your services, and your Google Business Profile, and Servicelane configures the booking page, AI receptionist, and reminder schedule automatically. No technical skills required.
Can I import data from my old system?
Yes. Servicelane imports customer lists, vehicle records, and historical invoices from Workshopmate, Mechanic Desk, MYOB and Xero via CSV. The team will help with the migration during your trial.
Ready to take Servicelane for a spin?
Free plan, no credit card. Set up in 15 minutes. Built and supported in Australia.