Job Management Software That Closes the Loop, Automatically
From the first booking to the paid invoice, Servicelane runs every step of the job — and uses AI to handle the calls and follow-ups that normally fall through the cracks.
Job management software exists to do one thing: stop jobs slipping. Customers booked but never confirmed. Cars finished but customers never called. Invoices raised but never chased. Servicelane closes every one of those loops with workflow automation and an AI layer that does the talking when you're under a bonnet.
Every job, end-to-end
Servicelane treats a job as a single thread that runs from enquiry to paid. Each job has a customer, a vehicle, a booked slot, a tech, a job card, parts, labour, photos, an invoice, and a follow-up. Nothing has to be re-entered — the data flows from one stage to the next.
Customer enquiry or online booking → job created
Bay and tech assigned automatically (or manually)
Digital job card built on the floor (phone or tablet)
Photos, parts and labour captured against the job
Invoice issued, paid online, synced to Xero/MYOB
Pickup call placed by Erica when the car is ready
Review request sent automatically 2 hours later
Designed for trade businesses, not generic CRMs
Generic 'job management' apps treat jobs like to-do items. Servicelane treats them like vehicles in bays — with techs, parts, photos, sign-off, and the operational realities a real workshop deals with.
Built-in AI that does the chasing for you
The biggest reason jobs slip isn't bad software — it's the human time required to call, text, and follow up. Servicelane's AI absorbs that work: Erica answers and books calls, the reminder engine chases no-shows, and the review-request system runs hands-off.
Frequently asked questions
What is job management software?
Job management software runs the operational side of a service business: bookings, scheduling, job tracking, photos, parts and labour, invoicing, and customer communication. Servicelane is job management software purpose-built for automotive workshops, with a built-in AI receptionist and growth engine.
How is Servicelane different from generic job-management apps?
Generic apps (like ServiceM8 or Tradify) are built for any trade. Servicelane is built specifically for automotive workshops, with vehicle records, rego/VIN, log books, roadworthy workflows, and an AI voice receptionist trained on workshop terminology.
Is Servicelane built for Australian workshops?
Yes — Servicelane is Australian-built, GST-aware, and tuned for Australian shop workflows including rego capture, roadworthy/safety certificate jobs, log book servicing, and integration with the Google Business Profile of your physical workshop.
How much does Servicelane cost?
Servicelane starts free for solo operators and scales with your shop. The full Workshop plan is $149/month and includes unlimited bookings, the AI receptionist Erica, service reminders, job cards, invoicing, and Google Business Profile growth. No setup fees, no per-job charges, cancel anytime.
How long does setup take?
Most workshops are running in under 15 minutes. You enter your business details, your services, and your Google Business Profile, and Servicelane configures the booking page, AI receptionist, and reminder schedule automatically. No technical skills required.
Ready to take Servicelane for a spin?
Free plan, no credit card. Set up in 15 minutes. Built and supported in Australia.